Sunday, May 24, 2020

The Importance Of Being A Part Of The Human Services Network

people are the primary means of accomplishing the work† (Halley et al) needed to ensure optimal delivery of services. CCI understands the importance of being a part of the human services network, forming â€Å"effective partnerships ‘up,’ ‘over,† and ‘out’ (Halley et al). Building and managing a broad array of relationships in intelligent, resourceful, and ethical ways† is good for all involved. Unfortunately, fragmented services do occur because of competition between agencies and people. While not always avoidable, this can be diminished by: †¢ Developing strategies for moving across boundaries †¢ Learn how to exchange and reciprocate †¢ Learn how to negotiate and resolve conflicts â€Å"Since the core activities of any human service organization†¦show more content†¦This cyclic process is for the betterment of all. The use of TQM (total quality management) which are a â€Å"set of tools, principles, and procedures concerned with involving everyone in an organization in controlling and continuously improving how work is done in order to meet customer expectations of quality† (Halley et al). The human service workers at CCI are known to have interpersonal competence, they support and nurture others. They are able to listen to the needs of the consumer and empathize. In addition, they are â€Å"socially sensitive and facilitate interpersonal and group processes† (Halley et al). The ability to integrate, knowledge, skills, and self-practice, in addition to knowing when a situation requires the involvement of other workers is vital to a successful agency. â€Å"The competent worker is able to play a variety of roles; understands the wide ap plicability of the problem-solving process; is not imprisoned in a specialty; is challenged by variety, and is able to apply relevant but perhaps diverse knowledge and procedures to work situations† (Halley et al). M5 FINAL PROJECT/FOCAL AGENCY 10 Those at CCI often use discussions, ongoing courses, and questions during meetings to teach and create learning experiences. Understanding the needs of theShow MoreRelatedHuman Resources : Human Resource Professionals1709 Words   |  7 PagesHuman resource professionals use several different methods to make sure that they have the best employees they can possibly have, as well as attain new ones. Human resources is a job all about the people that one works with. 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